Our Clients

We strive to exceed your needs

Home Instead Senior Care and our team of CAREGivers make the effort to understand and exceed the needs of every client and their families.

When these needs are altered, we are quick to tailor our services to ensure our clients are always satisfied and their families are confident that their loved ones receive the best personal home help, care and support they deserve.

Client testimonials

We asked some of our clients and their families to provide feedback on their experience in receiving services from Home Instead Senior Care in Queensland's Sunshine Coast. Here is what they had to say:

Dear Home Instead Sunshine Coast,

I would like to thank your team and my mums wonderful CAREGivers and all who have been invaluable in their support, compassion & care of Mum dating back to 2012. They were with her right until her passing and I just wanted to say Thank you so much again & please pass on our heartfelt thanks to your wonderful staff, especially your wonderful CARE Givers for all that they did for the last 5 years.

All the best, Chris.


Dear Home Instead,

Thank you so much for all your help in getting my in home help sorted out. This past week we've had both Claire and Natalie come out, and they are both just lovely.

It's so nice to have carer's like them. Nothing is too hard for them and they are so flexible in helping in so many ways.

It's very obvious that they have dementia training which is fantastic for me. Changes at the last minute by me were no problems to either of them and they happily did what we needed help with.

I wish we had have signed up with Home Instead much sooner.

Just wanted to say thank you and give some feedback on your fantastic staff and office team.

Thank you so much.

Steve.


To the Home Instead Sunshine Coast Team,

I just wanted to record as a testimonial how delighted I was with the outstanding, professional support that your carers provided Jacqueline, my 95 year old mum. They were both absolutely lovely ladies who couldn’t do enough for Jacq and gave her a real sense of assurance and confidence during my absence. She very much enjoyed their visits and looked forward to her daily chat with them: they were so kind to her. It is very comforting for me to know that Home Instead is available to offer such wonderful service, whenever needed.

Regards

Julia


Just a quick note to say a BIG thank you for stepping out the extra yard for our family. Our holiday respite in Noosa could not have been any better than what we received from Home Instead. Both you, and your CAREGivers have pulled together and helped us to have had an extra good holiday. We so enjoyed our two dinner dates out together and the CAREGiver  from Home Instead was excellent with our son.

Much appreciated

Chris


I just want to say THANK YOU for the promptness of your service and the lovely CAREGivers that you had stay with Anne overnight, she made comment this morning they were very efficient and helpful and felt less anxious having your carers stay overnight with her.

Thanks again

Sharon


We were so appreciative of the time that the Home Instead team was able to give back to my mother. Coming home in a Palliative condition with the support of HISC we saw so much improvement and it gave us more time with her. Mum was so happy to have such loving companionship and looked forward to seeing the CAREGivers every day. I always felt confident leaving my mother with the Home Instead team as we knew they really cared.

Thank you

Pam